Infonetix Payroll Solutions

Website: infonetixsa.co.za

Last updated: 9 September 2026

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1. Introduction

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Infonetix Payroll Solutions ("Infonetix", "we", "us", or "our") respects your privacy and is committed to protecting any personal information you share with us through our website, infonetixsa.co.za (the "Website"). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information, in accordance with the Protection of Personal Information Act, 2013 ("POPIA").

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2. Information We Collect

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Our Website provides information about our payroll services and includes a contact/quote request form. Through this form, we may collect:

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• Your name

• Your email address

• Your phone number

• Your company name (if provided)

• Any additional information you choose to include in your message, such as details about the payroll services you require

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We do not use cookies, analytics tools, or any other means to collect personal information beyond what you voluntarily submit through the quote request form.

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3. How We Use Your Information

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The personal information you submit through our quote request form is used solely for the purpose of:

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• Responding to your enquiry

• Preparing and providing you with a quote for our payroll services

• Following up with you regarding that quote

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We do not use your information for marketing, newsletters, profiling, or any purpose unrelated to your service enquiry, and we do not use it to make any automated decisions about you.

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4. Sharing of Information

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We do not sell, rent, or trade your personal information. We do not share your information with third parties, except where:

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• Required by law or a valid legal process

• Necessary to protect our legal rights

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We do not use third-party service providers to process the information submitted through our quote form.

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5. Data Retention

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We retain the personal information you submit only for as long as necessary to respond to your enquiry and provide you with a quote, or as required to comply with our legal obligations. Once this purpose has been fulfilled and there is no further need to retain your information, it will be securely deleted.

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6. Data Security

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We take reasonable technical and organisational measures to protect the personal information you submit from loss, unauthorised access, alteration, or disclosure.

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7. Your Rights

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Under POPIA, you have the right to:

• Request confirmation of whether we hold personal information about you

• Request access to the personal information we hold about you

• Request correction or deletion of your personal information

• Object to the processing of your personal information

• Lodge a complaint with the Information Regulator of South Africa

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To exercise any of these rights, please contact us using the details below.

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8. Third-Party Links

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Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

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9. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated "Last updated" date.

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10. Contact Us

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If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

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Infonetix Payroll Solutions

Website: infonetixsa.co.za

Email: payroll@infonetix.co.za

Phone: 087 551 1776

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You may also lodge a complaint with the Information Regulator of South Africa:

Website: inforegulator.org.za